Hi Shannon,
This Week -> the current week based on the start day of week set in the Business Unit.
Upcoming -> any time after "This Week"
I looked at the screenshots, it doesn't seem obviously broken depending on when your 'week' is in your business unit. A request for tomorrow may be Upcoming if you are currently in the last day of This Week.
Hope that helps. If you think you found a bug that breaks the above rules please let me know.
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Joe Behymer, Director
PureCloud Workforce Management Development Team
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Original Message:
Sent: 07-31-2023 15:51
From: Shannon Hellner
Subject: Tempo - Time Off Summary
Hello - We are testing Tempo with a planned roll out in the near future. I am having an issue with the Time Off Summary screen, and I cannot determine if it's a broken or if I am just looking at this the wrong way.
For requests "This Week" - when is this week? Last week when I tested, an approved day for the following week Monday was showing under "This week". When I requested a day tomorrow, it's showing under "Upcoming" and not "This week". So, when is this week? See attachment for examples.
#Genesys Cloud CX
#Scheduling
#Tempo
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Shannon Hellner
Paycor, Inc.
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