We are currently experiencing the impossibility to generate a WFM Forecast/Schedule for the final week of December 2024, that is starting on December 30, and that inlcudes 1, 2025. The interface simply does not allow to select the first day of that week, both for forecast or schedule generation, whatever forecast generation method was selected.
Weirdly enough, generating a 2 or + weeks forecast/schedule starting the week before December 30, and thus including January 1 works fine...
Any clue on what we may do wrong ?
#WorkforceManagement#Forecasting#Scheduling------------------------------
Fabiano Benedetti
NTT Belgium NV/SA
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