A place to ask questions, connect with others, and stay in the know
When you say site navigation, are you referring to cross-domain navigation or just pages in the same domain? I believe the biggest complaint is starting on a page in one domain and moving to a page in another domain where the session is lost completely.
Messenger improvement described here is for navigation within the same domain.
Navigation across sub-domains is covered by a separate Idea > https://genesyscloud.ideas.aha.io/ideas/DIG-I-998
Check out the Genesys Knowledge Network - your all-in-one access point for Genesys resources
Genesys empowers more than 7,500 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experience at scale. As the trusted, all-in-one platform born in the cloud, Genesys Cloud accelerates growth for organizations by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements.