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  • 1.  Upcoming UI Update Notice - Performance Views Column Picker

    Posted 03-14-2024 16:08

    Hello Genesys Community.  We are happy to announce some upcoming improvements to the performance views column picker.

    Visual Changes

    The column picker has been updated to a new visual component library.  We believe that you will find these more visually appealing components to be an improvement over the existing components.

    Behavioral Changes

    Changes you make to column selections while the column picker is open will no longer be updated immediately.  The new workflow is to open the column picker, make all of your desired column selections (or deselections) and then click the "Save" button.  Changes will not take effect until the "Save" button is clicked.  If you click "Cancel," no changes will be saved.  This improves the efficiency of the column picker and view.

    We have also made accessibility improvements.  You can use keyboard navigation to move around the column picker and modify your selections.

    Sorting and Group By

    We have replaced the existing sort toggle link with a dropdown link that allows you to sort alphabetically ascending or descending.  Sorting alphabetically is existing functionality, but we have also added a "Group by Categories" option here.  This allows you to see the available columns arranged in related groups.

    Old Sort UI

    New Sort and Group By UI 

    Old Column Picker UI 

    New Column Picker UI

    The target date for this UI update to be released is April 15, 2024.  We will also post a notice in the Resource Center.

    Thank you!


    Greg Cole
    Genesys - Employees

  • 2.  RE: Upcoming UI Update Notice - Performance Views Column Picker

    Posted 19 days ago

    Hi! Is this release based on any idea from AHA? 
    I think it will be a major change for the users, where they need to save the picked columns instead of just ticking the box. Will this save button help the views "remember" the selection or every time a view is open it is going to be reset to default?

    Ekaterina Kononova
    Product Specialist

  • 3.  RE: Upcoming UI Update Notice - Performance Views Column Picker

    Posted 15 days ago

    Hi Ekaterina,

    Thank you for your comment.  This UI change will be a significant performance improvement for the Performance Views.  The constant view refreshes caused by each column selection/deselection was deemed to be a big drag on resources and performance.  As before, though, the changes you make will persist.  The only difference is that you make all your column changes all at once and then hit save.  This feature is being deployed this week.  Please give it a try for a bit and see if it does not improve the overall user experience.



    Greg Cole
    Genesys - Employees

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