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Update call back that have been scheduled through campaign

  • 1.  Update call back that have been scheduled through campaign

    Posted 11-29-2023 08:01

     I encountered an issue while trying to update the callback scheduled by campaign through the flow. I attempted to use the API mentioned "

    PATCH  /api/v2/conversations/callbacks", but unfortunately, it returned a 500 Internal server error. I was wondering if any of you have running into this scenario before and if
    so, if you could offer any suggestions or guidance on how to resolve it, please see the attached for more details.

    #ArchitectureandDesign
    #Integrations

    ------------------------------
    Mohannad haddad
    Fourth Dimension Systems LLC
    ------------------------------


  • 2.  RE: Update call back that have been scheduled through campaign

    Posted 01-01-2024 22:40

    Is this still an issue?  This is only used for agent-owned callbacks and agent ID is required.



    ------------------------------
    Robert Wakefield-Carl
    ttec Digital
    Sr. Director - Innovation Architects
    Robert.WC@ttecdigital.com
    https://www.ttecDigital.com
    https://RobertWC.Blogspot.com
    ------------------------------

    Original Message


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