Certification and Training

 View Only

Discussion Thread View

  • 1.  Updating WFM Skills Question

    Posted 09-27-2023 15:08

    Is "Genesys Certified Workforce Management 8 Consultant" been replaced by "Genesys Engage on-premises: Workforce Management Certification"  ?

    Broadly have the "Consultant" accreditation been replaced by "Certification" accreditation?

    Its been a while, when did this change?


    #Certification

    ------------------------------
    Cheers

    Thank you
    ------------------------------


  • 2.  RE: Updating WFM Skills Question

    GENESYS
    Posted 09-28-2023 01:49

    Hi Chris,

    Yes, as of February 2023, we rebranded all of our Cloud exams and Engage exams. 

    Regards,

    Gomathy,

    Certification Team.



    ------------------------------
    Essakki Gomathy
    Genesys - Employees
    ------------------------------

    Original Message


Need Help finding something?

Check out the Genesys Knowledge Network - your all-in-one access point for Genesys resources