Genesys Engage on-premises

 View Only


Discussion Thread View
  • 1.  WDE Customization - cannot access Genesyslab.Desktop.Modules.InteractionSearch

    Posted 06-28-2023 05:18

    Hello, 

    we are trying to use some classes/interfaces in Genesyslab.Desktop.Modules.InteractionSearch package, but VisualStudio says that InteractionSearch does not exist in namespace Genesyslab.Desktop.Modules. 

    We are trying to access Genesyslab.Desktop.Modules.InteractionSearch.HamburgerMenuItem and Genesyslab.Desktop.Modules.InteractionSearch.Views.IInteractionSearchView.

    We guess that we are missing a dll, but I cannot find it in InteractionWorkspace folder.

    Could you tell me what to add or how can I use those objects in my code?

    Thank  you in advance.


    #Implementation

    ------------------------------
    Ricardo Sosa
    PlusNet Solutions, S.L.
    ------------------------------


  • 2.  RE: WDE Customization - cannot access Genesyslab.Desktop.Modules.InteractionSearch

    Posted 07-20-2023 05:53

    Hi Ricardo.

    I'm doing integration work on WDE also and this is for version 8.5.153.03.

    As you can see with my references, I can see HamburgerMenuItem and IInteractionSearchView.

    Hope that helps?



    ------------------------------
    Anders Vejen
    NetDesign A/S, a part of Nuuday A/S
    ------------------------------



  • 3.  RE: WDE Customization - cannot access Genesyslab.Desktop.Modules.InteractionSearch

    Posted 07-26-2023 04:29

    Hello Anders,

    Do you know which dll file is associated with those packages?

    Regards.



    ------------------------------
    Ricardo Sosa
    PlusNet Solutions, S.L.
    ------------------------------



  • 4.  RE: WDE Customization - cannot access Genesyslab.Desktop.Modules.InteractionSearch
    Best Answer

    Posted 08-15-2023 03:04
    Edited by Ricardo Sosa 08-22-2023 02:15

    Hi Ricardo

    (Sorry for late replying, I was on holiday)

            private readonly Genesyslab.Desktop.Modules.InteractionSearch.HamburgerMenuItem hamburgerMenuItem;
            private readonly Genesyslab.Desktop.Modules.InteractionSearch.Views.IInteractionSearchView iInteractionSearchView;

    Does that help finding the references?

    (Edit)

    #region Assembly Genesyslab.Desktop.Modules.Contacts, Version=8.5.157.3, Culture=neutral, PublicKeyToken=null
    Genesyslab.Desktop.Modules.Contacts.dll
    #endregion

    and

    #region Assembly Genesyslab.Desktop.Modules.Contacts, Version=8.5.157.3, Culture=neutral, PublicKeyToken=null
    Genesyslab.Desktop.Modules.Contacts.dll
    #endregion

    BR
    Anders



    ------------------------------
    Anders Vejen
    NetDesign A/S, a part of Nuuday A/S
    ------------------------------



Need Help finding something?

Check out the Genesys Knowledge Network - your all-in-one access point for Genesys resources