A place to ask questions, connect with others, and stay in the know
Hey Everyone, Welcome to the "Welcome Community"! I am the Genesys Online Community Manager, Matt. Our mission with this community is to give members a town square of sorts, a first stop to get comfortable in the community. Here, members can learn how to register for the site, stay informed on community and Genesys updates, and meet and welcome members who are making an impact in our community. Here is what you can expect:Updates on Resource Sites - Genesys has a lot of great resources and sites available, with more coming soon. Here, you can learn more and ask questions about the tools we all use. Community Updates - Sometimes the community has events, contests, and even...I hate to admit...BUGS. This will be where we post vital updates that impact our members' experience. Member Highlights - We want to celebrate member achievements and give you a chance to get to know your community.Here is what you can NOT expect:Product Discussions - This forum is not a place to ask product questions. However, if you have a question and are not sure the best place to ask it, this is a great place to ask. Thanks for checking out the "Welcome Community"! If you are new, here are some things to check out:Introduce Yourself - We want to get to know you.Take our Community Debut Challenge - Earn a badge and maybe a prize along the way.Register for a Meet N Greet with Matt & Nicole - This May Matt and Nicole and going to be pressing the Join button on zoom and would love to have say hi over coffee, or your beverage of choice. Vote in the Welcome Polls - These polls are a great way to get to get a high-level intro to who the members are in our community are. Any questions, feel free to ask below or start a discussion.Cheers,
Check out the Genesys Knowledge Network - your all-in-one access point for Genesys resources
Every year, Genesys® orchestrates more than 70 billion remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service℠, our vision for empathetic customer experiences at scale. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty.