The webinar recordings are available in the Library, click on the Library tab > Webinar links and you will find them there.
It can easily be spotted also as a pinned item on the library carousel, and also on the home page > WEM Library widget.
Original Message:
Sent: 08-21-2023 06:33
From: Heather Henderson
Subject: What's next webinars
Thanks Natalia. Can you help me by telling me where this menu is? I am unable to find it in Genesys Knowledge Network, Genesys Community or Genesys Beyond. I can rarely make the scheduled sessions, and would love to be able to review the next day. Thanks lots, Heather
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Heather Henderson
Sabio Ltd
Original Message:
Sent: 08-17-2023 11:43
From: Natalia Abad
Subject: What's next webinars
Hi Aron,
I'm sorry, you're having problems with the What's Next webinar registration.
We change 3 months ago the time of the webinars to adjust to different calendars.
The event is scheduled to happen at 12 PM ET, 11:00 AM CT or 9:00 AM PT depending on where you're located.
The Recording of the WEM What's Next Webinars is available the day after the event in our library in the folder Webinar links, so you and your team can see it if you're not able to assist to the live session.
In Addition, the event post in the WEM community redirects to the Registration page and you will receive 3 emails the registration confirmation, 1-week alert, and 1-hour alert, each email has the Ics link so you can add the webinar to your calendar.
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Natalia Abad
Genesys - Employees
Original Message:
Sent: 08-17-2023 11:24
From: Aaron Buckley
Subject: What's next webinars
After posting this I have received a new invite for the webinar, however it says it starts at 12:00 PM EST, which is an hour later than the normal starting time and a different starting time that on their website.
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Aaron Buckley
Breezeline
Original Message:
Sent: 08-17-2023 11:12
From: Aaron Buckley
Subject: What's next webinars
Has anyone else been having trouble getting to the webinars the last couple months? This month I am not attending at all because apparently I downloaded a registration event to my calendar, not an invite and I didn't realize until I tried to go to the meeting.
Our org likes to have representation on these meetings but now it feels impossible to do. I tried signing up here:
What's Next Series | Genesys Cloud Workforce Engagement Management - August
| Genesys |
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| What's Next Series | Genesys Cloud Workforce Engagement Management - August |
| Genesys Cloud WEM What's Next: monthly sessions Delivered by the Genesys WEM |
| View this on Genesys > |
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But that link simply asks you to download it to your calendar. Way at the bottom in small text the Login says "Register Here" but does not provide a hyperlink. The URL above that goes here:
What's Next Genesys Cloud WEM - August | Genesys
| Genesys |
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| What's Next Genesys Cloud WEM - August | Genesys |
| August Session: The Genesys Cloud WEM What's Next Series sessions are intended to provide a general overview of upcoming WEM features releases. Whether you are an existing customer who is interested in getting the most out of your existing solution or a potential customer who is looking to better understand Genesys Cloud WEM capabilities, we encourage you to attend and hear firsthand from the team responsible for this industry-leading WEM solution! |
| View this on Genesys > |
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Signing up there does give you an event but I am finding out today it simply directs you back to those two pages and does not register you for the event. Re-registering results in no email.
Anyone else having similar issues getting to these?
#Other/NotSure
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Aaron Buckley
Breezeline
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