Hi community. This is my first post ever. I am a project manager who implemented GC with a strong engineering team in April of 2023...so nearly a year in and we are ready to move our digital team to GC to join our phone team. 

Integration of interests to learn as much as possible: Whatsapp Embedded Sign Up and Integration in Admin

Has anyone completed the embedded onboarding of Whatsapp into Genesys? Would you be willing to share your insight? We have 4 international WA inside of Twilio and are looking to bring them into Genesys. 

Thank you,

Christle

#Integrations #Whatsapp #waba #ArchitectFlow #ArchitectureandDesign

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Christle Miclat
CHRISTIAN BROADCASTING NETWORK
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Yes, we have done this for several customers and it seems to have some quirk for every one that is different.  We mostly see issues with not following the wizard exactly or the way the account security was setup.  I have not had a customer yet with multiple WhatsApp accounts, so I can guess there will be some other issues with that as well.  Have you run into specific problems? 

Hi community. This is my first post ever. I am a project manager who implemented GC with a strong engineering team in April of 2023...so nearly a year in and we are ready to move our digital team to GC to join our phone team. 

Integration of interests to learn as much as possible: Whatsapp Embedded Sign Up and Integration in Admin

Has anyone completed the embedded onboarding of Whatsapp into Genesys? Would you be willing to share your insight? We have 4 international WA inside of Twilio and are looking to bring them into Genesys. 

Thank you,

Christle

#Integrations #Whatsapp #waba #ArchitectFlow #ArchitectureandDesign

------------------------------
Christle Miclat
CHRISTIAN BROADCASTING NETWORK
------------------------------

Painful but figured this out. Gave recommendations to the documentation to the author. : ) We got one integrated now working on four more.

Yes, we have done this for several customers and it seems to have some quirk for every one that is different.  We mostly see issues with not following the wizard exactly or the way the account security was setup.  I have not had a customer yet with multiple WhatsApp accounts, so I can guess there will be some other issues with that as well.  Have you run into specific problems? 

Hi community. This is my first post ever. I am a project manager who implemented GC with a strong engineering team in April of 2023...so nearly a year in and we are ready to move our digital team to GC to join our phone team. 

Integration of interests to learn as much as possible: Whatsapp Embedded Sign Up and Integration in Admin

Has anyone completed the embedded onboarding of Whatsapp into Genesys? Would you be willing to share your insight? We have 4 international WA inside of Twilio and are looking to bring them into Genesys. 

Thank you,

Christle

#Integrations #Whatsapp #waba #ArchitectFlow #ArchitectureandDesign

------------------------------
Christle Miclat
CHRISTIAN BROADCASTING NETWORK
------------------------------