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  • 1.  White list IP Address

    Posted 04-16-2024 23:57

    Hi Guys 

    Does anyone know the IP Address of the following URL https://apps.mypurecloud.jp/ and the IP Address of DNS netdiag.apne1.pure.cloud
     
    I have summarized from the following URLs
    https://help.mypurecloud.com/articles/domains-for-the-firewall-allowlist/
     
    https://help.mypurecloud.com/articles/ip-addresses-for-the-firewall-allowlist/
     
    But I couldn't find any specific information about this, very appreciated for any info that can share
     
    Thank You

    #ArchitectureandDesign

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    Husein Nasution
    PT Solusi Tiga Selaras
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  • 2.  RE: White list IP Address

    Posted 04-17-2024 00:14

    If you log into the developer tools at API Explorer (genesys.cloud) and then run this API:  https://developer.genesys.cloud/devapps/api-explorer#get-api-v2-ipranges  you will get an entire list of all IP addresses for your region.  Be sure to include the 3 CIDR blocks:  Cloud media services CIDR IP address range - Genesys Cloud Resource Center (mypurecloud.com)



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    Robert Wakefield-Carl
    ttec Digital
    Sr. Director - Innovation Architects
    Robert.WC@ttecdigital.com
    https://www.ttecDigital.com
    https://RobertWC.Blogspot.com
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