Certification and Training

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  • 1.  Whre can I find Genie Learning?

    Posted 01-10-2024 06:22
    Edited by Sushma Bellamkonda 01-10-2024 06:22

    I was going thru this Cloud certified partner course but unable to access it now. it is below as the "Course work is moving to Genie Learning". Could someone pls help me with the link to reach this Genie Learning?


    Sushma Bellamkonda
    Infosys Limited

  • 2.  RE: Whre can I find Genie Learning?

    Posted 01-11-2024 17:21

    Hi Sushma,

    Thanks for reaching out! Yes, you can access the information about the CCP and a link to the new training here (Please Note: You will need access to Genie. If you are unable to access this, you will have to contact your partner account manager who can get you setup): https://genesys.seismic.com/Link/Content/DCJGGjp6CDb8q8hHJXmQ8HBHH2T8

    I also wanted to mention that the CCP is different from the Genesys Cloud Certified Professional (GCP) certification that is offered through a Genesys Beyond Learning Subscription. Depending on your role/function, you may require more technical knowledge and understanding of the Genesys Cloud platform, which is best achieved by completing the GCP curriculum. More details about the GCP can be found here: https://beyond.genesys.com/certification/cloud#GCPGCX

    Let me know if you have any other questions!



    #GenesysCloud #GenesysBeyond #Certification #Partners

    Jeff Ritter
    Genesys - Employees

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