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Has any one setup or configured Genesys Softphone in their Windows QoS policy.
Can you provide what configuration options you used such as:
how are the voice packets tagged (numbering??)
What ports did you use?
I'm new to this so looking for help/suggestions to prioritize the application and voice packets.
Hi Yes, done this many times.
Create a group policy for 5060/TCP QOS AF31 26 this is for sip signalling of your sip endpoint, you could do the same for wde connections as well .For voice traffic 16384-32768/UDP QOS EF 46 for voice packetsAll of this depends on your config, you could also just do this at the network switch.
Thank you so much for your reply ��
Lead IT Systems Analyst
Call Center Applications & Technology
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