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i want to write a js-script or Java code to handle business logic and dynamic menus building in architect inbound ivr flow, but I am unable to see a node where i can perform this task. is it possible to do in Architect or else do i have to call an API through an integration touch point to achieve this?
Architect will not let you add your own code to a flow. First see if you can achieve your goals using the existing actions and functions Architect has. If you need to do something else, create a data action to invoke your code through a web service or lambda.https://help.mypurecloud.com/articles/about-the-data-actions-integrations/
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