Trivia Tower

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  • 1.  Xperience Trivia Winner Announcement

    Posted 04-15-2024 15:33

    Hey Everyone,

    Don't let it be said that bonus points can't make a difference! In this case, both of our second-place finishers hit that achievement thanks to bonus points, passing up four contestants in the process. So let's start by giving a round of applause to our co-runners up: @Amy Sessions and @Emily Kammerer! You both finished with 15/19 possible points. 

    Before we get to our winner, I mentioned last week, that this Trivia Tower Challenge was a struggle for a lot of contestants, so here are your answers (highlighted in yellow): 

    Trivia Questions (16 Questions): 

    1. What city has never hosted a Genesys Customer Conference? 

    • Denver
    • Miami
    • Nashville 
    • Washington DC

    2. Which celebrity once flew to Denver's Stapleton Airport just for a sandwich? 

    • Jennifer Lopez
    • Leonardo Decaprio
    • Elvis Presley 
    • Oprah

    3. What unique action did the city of Denver take?

    • Gave Frank Sinatra a chalet to perform a holiday concert
    • Hosted Super Bowl XLVI
    • Offered to pay for Disney World's relocation
    • Turned Down Hosting the Olympics

    4. What world record was set in Denver?

    • Fastest time organizing a deck of playing cards
    • Largest Gaylord Resort
    • Tallest stack of waffles
    • Highest population of Lizard People

    5. What year did genesys start calling its conference Xperience? 

    • 2017
    • 2018
    • 2019
    • 2020

    6. Before it became Xperience, which of the following was the conference also referred to as?

    • Genesys Inspire
    • G-Force
    • Meet Genesys
    • XG

    7. Who will be the celebrity headliner for Xperience 2024? 

    • Simone Biles
    • James Cameron
    • Priscilla Chan
    • Lin Manuel Miranda 

    8. Who has not been a featured headliner/speaker at Genesys' previous conferences?

    • Alicia Keys
    • John Legend
    • Kelly Clarkson
    • Melissa Arnoldi

    9. What cultural month will we be celebrating at Xperience 2024? 

    • Asian Pacific Heritage Month 
    • Black History Month 
    • National Hispanic Heritage Month 
    • Pride Month 

    10. Who is Genesys' carbon offsetting partner for this event? [This question hurt a lot of scores! Less than 50% answered correctly.]

    • Rubicon Carbon 
    • Ecologi 
    • Climeworks 
    • 3Degrees 

    11. What kind of EcoVadis Medal has Genesys earned in recognition of sustainability achievement in environmental, social, governance in 2022 and 2023? [This question hurt a lot of scores! Less than 50% answered correctly.]

    • Five Star
    • Gold 
    • Platinum
    • World Class

    12. Which customers will be presenting at Xperience 2024? 

    • Coca-Cola Bottlers' Sales & Services 
    • Missouri Department of Social Services 
    • Voya Financial 
    • All of the above 

    13. What kinds of activities will NOT be at Xperience 2024? 

    • Strategy sessions such as: Exploring the art of the possible with AI 
    • Hands-on workshops such as: Build a CX bot workshop 
    • Relax in the GCAP lounge
    • Photo op behind the wheel of an F1 car

    14. Enterprise Connect was in Orlando last month and gave out some awards. Which award did Genesys win? (Technically, we won two, but only one is listed below.)

    • Best Enterprise Connect Award
    • Best Innovation for Customer Experience
    • Best Innovation for Meetings and Conferences
    • Best Innovation for Systems Management

    15. What is the Community's Question of the Month for April?

    • April Fools! Tell us a knock-knock joke! Who's there?
    • What is your prediction for the distant future?
    • Who would you most like to meet at Xperience?
    • Where would you most like to have Xperience in the future?

    16. Break out the tissues - Who will NOT be attending Xperience this year?

    • Community Celebrity George Ganahl
    • Community Programs Manager Matt Lawson
    • Community Video Specialist Nicole Milliken
    • Community WEM Manager Tracy Vickers

    Now, we did have contestant climb the Trivia Tower and make only one misstep along the way. Congratulations to @Sascha Gagalon! Welcome back to the winners circle! Nicole will be in touch to help you claim your prize.

    Thanks again to everyone who participated. Trivia Tower will be back.



    Matt Lawson
    Genesys - Employees
    Online Community Manager

  • 2.  RE: Xperience Trivia Winner Announcement

    Posted 04-15-2024 15:39

    So close!

    Missed It By That Much GIF - Tenor GIF Keyboard - Bring Personality To Your  Conversations | Say more with Tenor | Nbc, Cool gifs, Gif

    Congratulations to @Sascha Gagalon

    Amy Sessions
    City of Clearwater - Cutomer Service Manager

  • 3.  RE: Xperience Trivia Winner Announcement

    Posted 04-16-2024 03:25

    Thank you so much!

    Sascha Gagalon
    NTT Germany AG & Co. KG

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