Multi-Contextual Panel

When:  Apr 23, 2024 from 12:00 to 17:00 (ET)
Associated with  Genesys Cloud - Beta HQ

This beta introduces introduces several fundamental changes to agent UI Interactions view behavior. The objective of this beta is to improve agent efficiency by providing ability to at-a-glance view and work with multiple contextual information simultaneously and better personalization options.


#BetaAnnouncement

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