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In this video @Christopher Visick talks about the GenesysCloud AppFoundary partner, "Glider" Behind every great payment interaction there needs to be a truly secure payments platform. GliderPay is this. The Glider omnichannel payment platform is for today’s anytime,...
20240201_AppFoundry_Glider_CV.mp4
In this video @Christopher Visick talks about the premium AppFoundry Application "ChatTranscriptsCX". One of the most requested features for Genesys Cloud is the ability to share chat transcripts with customers. ChatTranscriptsCX solves this need by integrating the ability to...
20240123_AppFoundry_StratusCX_Chat TranscriptsCX_CV.mp4
In this video @Christopher Visick talks about the premium AppFoundry Application "ScreenMeet". The ScreenMeet platform completes digital transformation initiatives for Genesys CX customers. Contact center agents can remotely connect with customers on any device on any OS, on the...
20231204_AppFoundry Vendor Presentation_ScreenMeet_Main.mp4
In this video @Christopher Visick talks about the premium AppFoundry Application "Time Doctor". Whether you are in-office, hybrid, or operating remote teams, you can boost transparency, accountability, and performance for your customers with automated time tracking and...
20230906_AppFoundry_Review_TimeDoctor_Presentation_CV.mp4
In this video @Christopher Visick talks about the AppFoundry Premium Partner SightCall SightCall is a visual assistance platform for organizations that need to reduce costs while still delivering innovative service with a competitive edge. With live video and annotation capabilities...
230426_AppFoundry_SightCall_VendorTeaser.mp4
Description : This series will give you some insight into some of the Premium applications that are available on the GenesysCloud AppFoundry Store that will seamlessly integrate into your GenesysCloud environment. This time round we will be unpacking the application named “ ...
230330_AppFoundry_PureInsights_Historical_Review (1).mp4
In this series will give you some insight into some of the Premium applications that are available on the GenesysCloud AppFoundry Store that will seamlessly integrate into your GenesysCloud environment. This episode we will be unpacking the app named “Uniphore” which provide agents with...
AppFoundry_UAssist_Teaser_CV.mp4
This series will give you some insight into some of the Premium applications that are available on the Genesys AppFoundry Store that will seamlessly integrate into your GenesysCloud environment. Our first feature application is “thrive reset” which is helping agents de-stress, re-center and...
Thrive Teaser CV - Version 2_1.mp4