A place to ask questions, connect with others, and stay in the know
In this video, Brian discusses about Genesys Cloud Support Center. The Genesys Cloud standalone support center uses your existing knowledge workbench articles to help answer and resolve customer questions. The benefits of using a support page are: Minimal site changes. You only need to...
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Every year, Genesys® orchestrates more than 70 billion remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service℠, our vision for empathetic customer experiences at scale. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty.