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6 results found for "#purecloud"

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Discussion Thread 1
Agent Availability

User Created availability purecloud Workforce Engagement Management Workforce Management

Added 03-27-2020

User Created availability purecloud Workforce Engagement Management Workforce Management

Discussion Thread 4
Changing alert tones

User Created alerting purecloud RIngtones Genesys Cloud Calls, voicemail, ... Telephony Genesys Cloud Topics Telephony

Added 11-14-2019

User Created alerting purecloud RIngtones Genesys Cloud Calls, voicemail, ... Telephony Genesys Cloud Topics Telephony

Discussion Thread 6
How to ignore CC emails?

User Created agenthandling email purecloud purecloudemails validation Genesys Cloud Topics API/Integrations Architecture and Design Implementation System Administration Genesys Cloud Architect Architecture and ... CRM integrations

Added 07-23-2019

User Created agenthandling email purecloud purecloudemails validation Genesys Cloud Topics API/Integrations Architecture and Design Implementation System Administration Genesys Cloud Architect Architecture and ... CRM integrations

Discussion Thread 4
PureCloud integration to Netsuite CRM

Genesys Cloud CRM integrations User Created purecloud

Added 10-04-2018

Genesys Cloud CRM integrations User Created purecloud

Discussion Thread 5
Prompt Recordings From Browser Not Working

User Created prompts purecloud

Added 09-27-2018

User Created prompts purecloud

Discussion Thread 2
ADFS authentication in Purecloud

User Created deprecation purecloud

Mostafa Oudderhem

Added 07-06-2018

User Created deprecation purecloud

Showing 1-6 of 6 results

1

About Genesys

Genesys empowers more than 8,000 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-Powered Experience Orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experience at scale. As the trusted platform that is born in the cloud, Genesys Cloud helps organizations accelerate growth by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements. Visit www.genesys.com.

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