Skip to main content (Press Enter).

Sign in

Skip auxiliary navigation (Press Enter).

Welcome to the Community!

A place to ask questions, connect with others, and stay in the know

Sign In Sign Up

Skip main navigation (Press Enter).

Home
Achievers Lounge
Communities
Directory
Events
- Upcoming Events
Browse
- Discussion Posts
- Library Entries
Login Page
Addthis
Meet the Gurus
Sign Up and Sign In
AMA
Community Rockstars
Big Bad Bot Bash
Community Rockstars - Customer Facing
Community Rockstars - Customer Facing
GCAP Community Member of the Month
Latitude by Genesys – User Group
Latitude By Genesys
Genesys Cloud PAC
Community Prize Wall
Gamification Event Series
Help Cole Out!
Help Kevin Out!
PureConnect Bounty Board
Q&A Show Bounty Board
Copy of Q&A Show Bounty Board (Sandbox)
Redirect

Search

Search

Skip to search results (Press Enter).

More Filters

Hidden H4 Anchor

Genesys Cloud CX (5)

Workforce Engagement Management (1)

Hidden H4 Anchor

CRM integrations (2)

Architect (1)

Architecture and Design (1)

Architecture and technology (1)

Calls, voicemail, and inbox (1)

Implementation (1)

Integrations (1)

System Administration (1)

Telephony (1)

Workforce Management (1)

Hidden H4 Anchor

Purecloud (6)

Agenthandling (1)

Alerting (1)

Availability (1)

Deprecation (1)

Email (1)

Prompts (1)

Purecloudemails (1)

Ringtones (1)

Validation (1)

Hidden H4 Anchor

Within One Week

Within Two Weeks

Within One Month

Within Six Months

Within One Year

Older (6)

6 results found for "#purecloud"

Sort By:

Discussion Thread 1
Agent Availability

User Created availability purecloud Workforce Engagement Management Workforce Management

Added 03-27-2020

User Created availability purecloud Workforce Engagement Management Workforce Management

Discussion Thread 4
Changing alert tones

User Created alerting purecloud RIngtones Genesys Cloud CX Calls, voicemail, ... Telephony Genesys Cloud CX Topics Telephony

Added 11-14-2019

User Created alerting purecloud RIngtones Genesys Cloud CX Calls, voicemail, ... Telephony Genesys Cloud CX Topics Telephony

Discussion Thread 6
How to ignore CC emails?

User Created agenthandling email purecloud purecloudemails validation Genesys Cloud CX Architect Architecture and ... CRM integrations Genesys Cloud CX Topics Architecture and Design Implementation Integrations System Administration

Added 07-23-2019

User Created agenthandling email purecloud purecloudemails validation Genesys Cloud CX Architect Architecture and ... CRM integrations Genesys Cloud CX Topics Architecture and Design Implementation Integrations System Administration

Discussion Thread 4
PureCloud integration to Netsuite CRM

Genesys Cloud CX CRM integrations User Created purecloud

Added 10-04-2018

Genesys Cloud CX CRM integrations User Created purecloud

Discussion Thread 5
Prompt Recordings From Browser Not Working

User Created prompts purecloud

Added 09-27-2018

User Created prompts purecloud

Discussion Thread 2
ADFS authentication in Purecloud

User Created deprecation purecloud

Mostafa Oudderhem

Added 07-06-2018

User Created deprecation purecloud

Showing 1-6 of 6 results

1

About Genesys

Every year, Genesys® orchestrates more than 70 billion remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service℠, our vision for empathetic customer experiences at scale. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty.

Copyright© 2023 Genesys. All rights reserved. Terms of Use | Privacy Policy |

Skip Navigation Links

Footer - top
Footer - bottom
Header
Altocloud
Top Nav Bar

Powered by Higher Logic