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Supported file attachments update in third-party messaging

In this video @Brian Feeney talks about Supported file attachments update in third-party messaging. Genesys identified a list of file types that are not supported by default in third-party messaging when agents send and receive chat interactions. This specification provides additional...

20230920_FeatureReview_DX_Digital_Bots_MessengerAttachments_BF.mp4

Rebecca Harper

Added 10-16-2023

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PureConnect 3rd Party Integration Genesys Cloud Topics Community Videos ... Digital Channels User Created FeatureReview TAMStudios webmessenger

Discussion Thread 3
Interaction Connect integration with CRM

PureConnect 3rd Party Integration

youssef atef

Added 02-13-2018

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PureConnect 3rd Party Integration

Discussion Thread 1
Interaction Dialer and CRM Integration

PureConnect 3rd Party Integration

William Chávez

Added 01-10-2018

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PureConnect 3rd Party Integration

Discussion Thread 1
CIC vs MRCP server

PureConnect 3rd Party Integration SIP

Raul Munoz Prieto

Added 10-13-2017

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PureConnect 3rd Party Integration SIP

Discussion Thread 2
SIP Line configuration issue

PureConnect 3rd Party Integration

Khaled Elsafty

Added 09-24-2017

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PureConnect 3rd Party Integration

Discussion Thread 6
Looking for Wireless Conference Phone

PureConnect 3rd Party Integration SIP

Lee Ballenger

Added 08-31-2017

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PureConnect 3rd Party Integration SIP

Discussion Thread 4
Video feature on Polycom VVX 500/600 Phones

PureConnect 3rd Party Integration

A Contributor

Added 07-26-2017

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PureConnect 3rd Party Integration

Discussion Thread 1
Changing multiple schedules at once, not one at a time.

PureConnect 3rd Party Integration schedule

A Contributor

Added 07-04-2017

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PureConnect 3rd Party Integration schedule

Discussion Thread 2
SalesForce Screen pop to client info

PureConnect 3rd Party Integration

Bill Otto

Added 05-26-2017

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PureConnect 3rd Party Integration

Discussion Thread 2
Oracle SalesCloud integration

PureConnect 3rd Party Integration

Chris Henry Santiago

Added 05-03-2017

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PureConnect 3rd Party Integration

Showing 1-10 of 147 results

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About Genesys

Genesys empowers more than 8,000 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experience at scale. As the trusted, all-in-one platform born in the cloud, Genesys Cloud accelerates growth for organizations by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements.

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Library Entry Supported file attachments update in third-party messaging

Discussion Thread 3 Interaction Connect integration with CRM

Discussion Thread 1 Interaction Dialer and CRM Integration

Discussion Thread 1 CIC vs MRCP server

Discussion Thread 2 SIP Line configuration issue

Discussion Thread 6 Looking for Wireless Conference Phone

Discussion Thread 4 Video feature on Polycom VVX 500/600 Phones

Discussion Thread 1 Changing multiple schedules at once, not one at a time.

Discussion Thread 2 SalesForce Screen pop to client info

Discussion Thread 2 Oracle SalesCloud integration

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Library Entry
Supported file attachments update in third-party messaging

Discussion Thread 3
Interaction Connect integration with CRM

Discussion Thread 1
Interaction Dialer and CRM Integration

Discussion Thread 1
CIC vs MRCP server

Discussion Thread 2
SIP Line configuration issue

Discussion Thread 6
Looking for Wireless Conference Phone

Discussion Thread 4
Video feature on Polycom VVX 500/600 Phones

Discussion Thread 1
Changing multiple schedules at once, not one at a time.

Discussion Thread 2
SalesForce Screen pop to client info

Discussion Thread 2
Oracle SalesCloud integration