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In this video @Joseph Ian Romero reviews the feature workflow trigger automation in Architect. Flow authors can now create and manage trigger automation in Architect workflows. This feature enables flow authors to direct Genesys Cloud to take a specific action when a certain event occurs....
20230913_FeatureReview_CX_Open Platform_Triggers UI_JR.mp4
Title : Historical Adherence Bulk Request API Library : Genesys Cloud CX Folder : TAM Studios Description : In this video Joseph talks about the new Historical adherence bulk request API feature for WFM ...
FeatureReview_EX_Scheduling_Historical adherence bulk request API_JR_20230111.mp4