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Discussion Thread 7

Agent Workspace (Multipanel) Accessibility Enhancements

Discussion Thread 8

Genesys Tempo App IOS Notifications

Discussion Thread 8

Dialogflow - Custom playload is not working with Purecloud Web messenger

Library Entry

Improving Customer Interaction with Genesys Cloud CX + eMite

Empower your organization to gain complete visibility of your customers so you can make smarter decisions and provide superior service. Learn how tools like sentiment analysis, self-service dashboards and custom KPIs give you a deeper understanding of your customers and their journeys. You’ll...

Video - eMite May2021Webinar.mp4

Library Entry

Omnichannel Help Desk Software

#Contactcenter #Apps #GenesysCloud

Video - Eccentex - Final Version.mp4

Discussion Thread 12

Outbound Email campaign

Discussion Thread 4

Nice third-party Over-the-Phone payment system integration