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13 results found for "tags:"Contact center""

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Omnichannel Help Desk Software

#Contactcenter #Apps #GenesysCloud

Video - Eccentex - Final Version.mp4

Genesys Cloud Apps Contact center

Katrina Joyce Sampher

Added 07-15-2021

Genesys Cloud Apps Contact center

Discussion Thread 2
How do we distribute inbound calls between purecloud Queues and outbound DID??

Genesys Cloud Contact center Contact center ... Archive PureCloud Contact center management Inbound Calls

Prabesh Devkota

Added 01-19-2018

Genesys Cloud Contact center Contact center ... Archive PureCloud Contact center management Inbound Calls

Discussion Thread 1

Archive PureCloud Common Reports PureCloud Supervisor Reporting Genesys Cloud Contact center

Added 07-06-2017

Archive PureCloud Common Reports PureCloud Supervisor Reporting Genesys Cloud Contact center

Discussion Thread 1
training.mypurecloud.com

Archive PureCloud Common Reports PureCloud Supervisor Reporting Genesys Cloud Contact center

Added 07-06-2017

Archive PureCloud Common Reports PureCloud Supervisor Reporting Genesys Cloud Contact center

Discussion Thread 1
training.mypurecloud.com

Genesys Cloud Contact center Archive PureCloud Contact Center Supervisor Dynamic Views PureCloud For Supervisors PureCloud Supervisor REALTIME Stats

Added 06-15-2017

Genesys Cloud Contact center Archive PureCloud Contact Center Supervisor Dynamic Views PureCloud For Supervisors PureCloud Supervisor REALTIME Stats

Discussion Thread 1
training.mypurecloud.com

Genesys Cloud Contact center Archive PureCloud Dynamic Views PureCloud Supervisor REALTIME Stats

Added 06-15-2017

Genesys Cloud Contact center Archive PureCloud Dynamic Views PureCloud Supervisor REALTIME Stats

Discussion Thread 1
training.mypurecloud.com

Genesys Cloud Contact center Quality management

Added 06-08-2017

Genesys Cloud Contact center Quality management

Discussion Thread 1
training.mypurecloud.com

Genesys Cloud Contact center Quality management

Added 06-08-2017

Genesys Cloud Contact center Quality management

Discussion Thread 2
Performance Reports

Archive PureCloud Agent Performance Genesys Cloud Contact center Ideas and feedback

Added 04-13-2017

Archive PureCloud Agent Performance Genesys Cloud Contact center Ideas and feedback

Discussion Thread 1
help.mypurecloud.com

Archive PureCloud Agents Genesys Cloud Contact center Contact center agents

Added 03-16-2017

Archive PureCloud Agents Genesys Cloud Contact center Contact center agents

Showing 1-10 of 13 results

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About Genesys

Genesys empowers more than 8,000 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experience at scale. As the trusted, all-in-one platform born in the cloud, Genesys Cloud accelerates growth for organizations by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements.

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