Every year, Genesys® delivers more than 70 billion remarkable customer experiences for organizations in over 100 countries. Through the power of the cloud and AI, our technology connects every customer moment across marketing, sales and service on any channel, while also improving employee experiences. Genesys pioneered Experience as a Service^SM so organizations of any size can provide true personalization at scale, interact with empathy, and foster customer trust and loyalty. This is enabled by Genesys Cloud™, an all-in-one solution and the world's leading public cloud contact center platform, designed for rapid innovation, scalability and flexibility. Visit www.genesys.com.

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Discussion Thread 2 Web Messenger - Automatically send connected agent details

Library Entry Chat 2.0 Widget - Customizations: Language and Customer logo or add Company Name

Discussion Thread 8 Chat 2.0 Widget - Customizations: Language and Customer logo or add Company Name

Discussion Thread 2 Prompt not playing the desired value

Discussion Thread 7 Create Closed message audio sequence based on schedule

Discussion Thread 1 Chat queue

Discussion Thread 2 Parse customer details to WebMessaging

Discussion Thread 5 Simulate a Genesys Cloud chat button on any website

Discussion Thread 11 Show Real time Transcription on Genesys cloud desktop agent

Discussion Thread 4 Inbound call load testing in Genesys cloud

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Discussion Thread 2
Web Messenger - Automatically send connected agent details

Library Entry
Chat 2.0 Widget - Customizations: Language and Customer logo or add Company Name

Discussion Thread 8
Chat 2.0 Widget - Customizations: Language and Customer logo or add Company Name

Discussion Thread 2
Prompt not playing the desired value

Discussion Thread 7
Create Closed message audio sequence based on schedule

Discussion Thread 1
Chat queue

Discussion Thread 2
Parse customer details to WebMessaging

Discussion Thread 5
Simulate a Genesys Cloud chat button on any website

Discussion Thread 11
Show Real time Transcription on Genesys cloud desktop agent

Discussion Thread 4
Inbound call load testing in Genesys cloud