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Como eu não sabia disso antes?

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Real-time Web Messaging transcript availability

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Web survey invitation send time configuration for digital interactions

In this video, @Brian Feeney discusses a new feature "Web survey invitation send time configuration for digital interactions" This feature allows administrators to configure web survey invitations, to follow the individual threading timelines or have a default 72 hour window. This feature...

Discussion Thread 2

Capturing Click-to-WhatsApp ad referral data in Genesys Cloud

Discussion Thread 3

Sending Notification to a client during a chat conversation

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Measure the usage and effectiveness of Web Messaging Knowledge Search

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GAX 9.0.107.04 Does Not Start with OpenJDK 17

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Unable to add/upload Email Attachments.

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What's the Most Underrated Feature in Genesys Cloud?

Discussion Thread 1

Meet Digital User Tracking for Mobile Messaging