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13 results found for "tags:"Feature Request""

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Discussion Thread 2
Exporting .csv of Interactions that includes ACD time.

Scott Travis

Added 09-04-2024

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Discussion Thread 2
Performance Workspace Views

Elizabeth Guthrie

Added 10-26-2023

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Discussion Thread 1
When creating an alert, we'd like the ability to notify ""All members of queue X"" so that when we add members to a particular queue they get added to the notification list as well.

A Contributor

Added 02-16-2018

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Discussion Thread 2
I'd like the option to disable audio alerting, and only have the visual pop-up when a call is coming in. Or, at the very least, make it so that the incoming call only beeps once and not repeatedly.

Christine cdoyle

Added 11-29-2017

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Discussion Thread 1
PureCloud should not relay "Reset password on expire" when set with ADFS.

Simon DESVERGEZ

Added 11-20-2017

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Discussion Thread 4
How to keep a customer on hold after a conference canceled by the 3rd member ?

Simon DESVERGEZ

Added 11-15-2017

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Discussion Thread 2
PureCloud Chat needs a bookmarking and "like" functionality - synchronized responses in an asynchronous world

Alexandria Hockeborn

Added 09-22-2017

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Discussion Thread 2
Feature request: Configurable notification options for interaction notifications

Jason Bruderlin

Added 08-16-2017

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Discussion Thread 2
Group voicemail for Queue

Beth Underwood

Added 06-28-2017

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Discussion Thread 2
Chat sound notification when customer responds

Beth Underwood

Added 06-13-2017

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Discussion Thread 2
Exporting .csv of Interactions that includes ACD time.

Discussion Thread 2
Performance Workspace Views

Discussion Thread 1
When creating an alert, we'd like the ability to notify ""All members of queue X"" so that when we add members to a particular queue they get added to the notification list as well.

Discussion Thread 2
I'd like the option to disable audio alerting, and only have the visual pop-up when a call is coming in. Or, at the very least, make it so that the incoming call only beeps once and not repeatedly.

Discussion Thread 1
PureCloud should not relay "Reset password on expire" when set with ADFS.

Discussion Thread 4
How to keep a customer on hold after a conference canceled by the 3rd member ?

Discussion Thread 2
PureCloud Chat needs a bookmarking and "like" functionality - synchronized responses in an asynchronous world

Discussion Thread 2
Feature request: Configurable notification options for interaction notifications

Discussion Thread 2
Group voicemail for Queue

Discussion Thread 2
Chat sound notification when customer responds

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Discussion Thread 2 Exporting .csv of Interactions that includes ACD time.

Discussion Thread 2 Performance Workspace Views

Discussion Thread 1 When creating an alert, we'd like the ability to notify ""All members of queue X"" so that when we add members to a particular queue they get added to the notification list as well.

Discussion Thread 2 I'd like the option to disable audio alerting, and only have the visual pop-up when a call is coming in. Or, at the very least, make it so that the incoming call only beeps once and not repeatedly.

Discussion Thread 1 PureCloud should not relay "Reset password on expire" when set with ADFS.

Discussion Thread 4 How to keep a customer on hold after a conference canceled by the 3rd member ?

Discussion Thread 2 PureCloud Chat needs a bookmarking and "like" functionality - synchronized responses in an asynchronous world

Discussion Thread 2 Feature request: Configurable notification options for interaction notifications

Discussion Thread 2 Group voicemail for Queue

Discussion Thread 2 Chat sound notification when customer responds

Hidden H4 Anchor

Hidden H4 Anchor

Hidden H4 Anchor

Hidden H4 Anchor

Discussion Thread 2
Exporting .csv of Interactions that includes ACD time.

Discussion Thread 2
Performance Workspace Views

Discussion Thread 1
When creating an alert, we'd like the ability to notify ""All members of queue X"" so that when we add members to a particular queue they get added to the notification list as well.

Discussion Thread 2
I'd like the option to disable audio alerting, and only have the visual pop-up when a call is coming in. Or, at the very least, make it so that the incoming call only beeps once and not repeatedly.

Discussion Thread 1
PureCloud should not relay "Reset password on expire" when set with ADFS.

Discussion Thread 4
How to keep a customer on hold after a conference canceled by the 3rd member ?

Discussion Thread 2
PureCloud Chat needs a bookmarking and "like" functionality - synchronized responses in an asynchronous world

Discussion Thread 2
Feature request: Configurable notification options for interaction notifications

Discussion Thread 2
Group voicemail for Queue

Discussion Thread 2
Chat sound notification when customer responds