Genesys empowers more than 8,000 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experience at scale. As the trusted, all-in-one platform born in the cloud, Genesys Cloud accelerates growth for organizations by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements.

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Discussion Thread 5 Attached file in Canned Responses

Discussion Thread 2 Is it possibile to transfer an email as an attached file ?

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Discussion Thread 7 Forward eMail interaction to external eMail address

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Discussion Thread 5
Attached file in Canned Responses

Discussion Thread 2
Is it possibile to transfer an email as an attached file ?

Discussion Thread 4
Routing email by attachment name

Discussion Thread 7
Forward eMail interaction to external eMail address

Discussion Thread 4
Is there a size limitation for file attachments and/or file type restrictions for this Community?