Every year, Genesys® orchestrates more than 70 billion remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service℠, our vision for empathetic customer experiences at scale. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty.

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Discussion Thread 4
Attached file in Canned Responses

Discussion Thread 2
Is it possibile to transfer an email as an attached file ?

Discussion Thread 4
Routing email by attachment name

Discussion Thread 7
Forward eMail interaction to external eMail address

Discussion Thread 4
Is there a size limitation for file attachments and/or file type restrictions for this Community?