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WEM Advisory Webinars Series | Orchestrating Your WFM Processes with AI

Hello WEM Community Members! Did you miss our recent webinar all about Orchestrating Your WFM Processes with AI? Or maybe you want to re-watch the recording or pass it along to a colleague? Whatever the case, you can access the on-demand link, as well as the resources shared live, below. ...

Discussion Thread 1

Genesys Cloud Release Notes | June 1st 2026

Discussion Thread 11

June 3rd - Register NOW!! Orchestrating Your WFM Processes with AI

Discussion Thread 5

Unable to view Forecast beyond 6 weeks or Schedule Generate

Discussion Thread 3

WFM: Forecast modifications: Last day of forecast with Change daily values and distributions

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WFM: Forecast modifications: Last day of forecast with Change daily values and distributions

#Forecasting

Forecast_Change daily values and distributions-Forecast last day.png

Discussion Thread 9

Whats your favourite WEM feature and why?

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Genesys Cloud WEM | Monthly Recap // April 2026

Hello, Community Members! Genesys Cloud CX WEM team keeps working hard to deliver new and exciting features and capabilities! so let's take a look at what was released during April for WEM. Resource Management Quality Assurance & Compliance Employee...

Discussion Thread 3

FTE requirement for low volume planning groups

Discussion Thread 2

How Are You Using the Conformance Metric and What Standards Have You Set?