Discussion Thread 10

Shrinkage Discrepancies

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Reinventando la experiencia del Administrador con Genesys Cloud WEM - Español Q3

¿Te perdiste el webinar de demostración de Reinventando la experiencia del Administrador con Genesys Cloud WEM? ¿Te perdiste el webinar de demostración de Reinventando la experiencia del Administrador con Genesys Cloud WEM o quieres volver a verla? Aqui...

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Reinventando la experiencia del Agente y el Supervisor con Genesys Cloud WEM - Español Q3

¿Te perdiste el webinar de demostración de Reinventando la experiencia del Agente y el Supervisor con Genesys Cloud WEM? ¿Te perdiste el webinar de demostración de Reinventando la experiencia del Agente y el Supervisor con Genesys Cloud WEM o quieres volver a verla...

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WEM What's Next Webinar | November 2023

Did you miss the November What's Next webinar?? Hello, WEMers and community members! Did you miss our November What's Next webinar, or do you want to watch it again? You can find the link to the recording right here!! Passcode: 3an0&5mC ...

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Reinventando a experiência do Administrador com o Genesys Cloud WEM - Portugues Q3

¿Perdeu o webinar Reinventando a experiência do Administrador com o Genesys Cloud WEM? ¿Perdeu ou deseja assistir novamente ao webinar de demonstração Reinventando a experiência do Administrador com o Genesys Cloud WEM? Aqui você encontra a gravação: ...

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Reinventando a experiência do Agente e Supervisor com o Genesys Cloud WEM - Portugues Q3

¿Perdeu o webinar Reinventando a experiência do Agente e Supervisor com o Genesys Cloud WEM? ¿Perdeu ou deseja assistir novamente ao webinar de demonstração Reinventando a experiência do Agente e Supervisor com o Genesys Cloud WEM? Aqui você encontra a...

Discussion Thread 1

Increase Forecasting Trending

Discussion Thread 3

Working Outside Shift Considered Exception Explanation

Discussion Thread 5

When creating schedule and forecast for 1 week, creates 8 days

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WEM What's Next Webinar | October 2023

Did you miss the October What's Next webinar?? Hello, WEMers and community members! Did you miss our OctoberWhat's Next webinar, or do you want to watch it again? You can find the link to the recording right here!! Passcode: @q7uw*YV ...