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New Certification for Self-Service AI Features: Digital Bots & Knowledge Certification
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Robert Sterner
Added 7 days ago
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New Course Release: AI/Bots - Dialog Engine Voice Bots – Guided Self-Study
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Robert Sterner
Added 7 days ago
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Contact Center Administrator Quality Management - Course Retired
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Melissa Talamonti-Clark
Added 8 days ago
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Updated Course Prerequisites
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Melissa Talamonti-Clark
Added 14 days ago
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Learning About Journey Management
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Lindsay Scarpaci
Added 18 days ago
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Updated Material on Development and Feedback Learning Modules for WFM
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Melissa Talamonti-Clark
Added 09-06-2024
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New Webinar on Alternative Shift Trades
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Melissa Talamonti-Clark
Added 09-05-2024
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Learning Subscription for Individuals
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Suresh Kumar Muralidoss
Added 08-26-2024
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Advice for a Fresher Aiming for Genesys Cloud Professional
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Kartheesan Karnan
Added 08-13-2024
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New Work Plan Bids Webinar
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Melissa Talamonti-Clark
Added 08-12-2024
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