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About Genesys

Genesys empowers more than 8,000 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-Powered Experience Orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experience at scale. As the trusted platform that is born in the cloud, Genesys Cloud helps organizations accelerate growth by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements. Visit www.genesys.com.

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Discussion Thread 4
Mismatch while making internal calls to users

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Calling number after transfer

Discussion Thread 8
Outgoing call campaign error

Discussion Thread 7
Can an Email be sent from within an Outbound Calling campaign via input fields and a template?

About Genesys

Welcome to the Community!

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Discussion Thread 4 Mismatch while making internal calls to users

Discussion Thread 3 Calling number after transfer

Discussion Thread 8 Outgoing call campaign error

Discussion Thread 7 Can an Email be sent from within an Outbound Calling campaign via input fields and a template?

About Genesys

Hidden H4 Anchor

Hidden H4 Anchor

Hidden H4 Anchor

Hidden H4 Anchor

Discussion Thread 4
Mismatch while making internal calls to users

Discussion Thread 3
Calling number after transfer

Discussion Thread 8
Outgoing call campaign error

Discussion Thread 7
Can an Email be sent from within an Outbound Calling campaign via input fields and a template?