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Outbound Campaigns (8)

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8 results found for "tags:"Outbound Campaigns""

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Add media to an Outbound SMS campaign

In this video @Ludovic Callebaut talks about the feature to add media to an Outbound SMS campaign. Administrators can now use MMS in SMS campaigns. This feature enables outbound administrators to include media with text in the Campaign SMS Template in Canned Responses and then run an SMS...

20231025_CX_Outbound_Support MMS in Outbound SMS Campaigns_LC.mp4

Rebecca Harper

Added 11-12-2023

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Archive PureCloud Campaign Configuration Outbound Campaign Outbound Campaigns Genesys Cloud Topics Community Videos ... Digital Channels Outbound User Created FeatureReview TAMStudios

Discussion Thread 2
System-Generated Colums

Archive PureCloud Outbound Outbound Campaign Lists Outbound Campaigns Genesys Cloud Topics Outbound

Matthew Raleigh

Added 07-19-2023

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Archive PureCloud Outbound Outbound Campaign Lists Outbound Campaigns Genesys Cloud Topics Outbound

Discussion Thread 3
Outbound campaign skips contacts?

Archive PureCloud Attempt Control Contact center management Outbound Campaigns Skip Wrapup Code

Henrik Gabrielsen

Added 01-24-2018

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Archive PureCloud Attempt Control Contact center management Outbound Campaigns Skip Wrapup Code

Discussion Thread 2
Adding Delay to Outbound Call

Genesys Cloud Contact center ... Archive PureCloud Outbound Campaigns

Peter Dimatulac

Added 09-29-2017

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Genesys Cloud Contact center ... Archive PureCloud Outbound Campaigns

Discussion Thread 4
Outbound calls with Anonymous number

Archive PureCloud Anonymous Number Outbound Campaigns Genesys Cloud Basic features and ...

Stefano Pucci

Added 02-23-2017

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Archive PureCloud Anonymous Number Outbound Campaigns Genesys Cloud Basic features and ...

Discussion Thread 5
Stuck interactions

Archive PureCloud AHT Outbound Campaigns STUCK Genesys Cloud Contact center agents

Tobias Zackrisson

Added 02-23-2017

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Archive PureCloud AHT Outbound Campaigns STUCK Genesys Cloud Contact center agents

Discussion Thread 8
Manage Attempts on Outbound Campaign

Archive PureCloud Call Rule Sets Campaign Rules Mapping Outbound Campaign Outbound Campaigns Rule Sets

Stefano Pucci

Added 02-01-2017

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Archive PureCloud Call Rule Sets Campaign Rules Mapping Outbound Campaign Outbound Campaigns Rule Sets

Discussion Thread 6
Outbound Call Rule Sets

Archive PureCloud Call Rule Sets Outbound Campaigns Progressive Genesys Cloud Ideas and feedback

Stefano Pucci

Added 01-19-2017

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Archive PureCloud Call Rule Sets Outbound Campaigns Progressive Genesys Cloud Ideas and feedback

Showing 1-8 of 8 results

About Genesys

Genesys empowers more than 8,000 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experience at scale. As the trusted, all-in-one platform born in the cloud, Genesys Cloud accelerates growth for organizations by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements.

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Library Entry Add media to an Outbound SMS campaign

Discussion Thread 2 System-Generated Colums

Discussion Thread 3 Outbound campaign skips contacts?

Discussion Thread 2 Adding Delay to Outbound Call

Discussion Thread 4 Outbound calls with Anonymous number

Discussion Thread 5 Stuck interactions

Discussion Thread 8 Manage Attempts on Outbound Campaign

Discussion Thread 6 Outbound Call Rule Sets

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Library Entry
Add media to an Outbound SMS campaign

Discussion Thread 2
System-Generated Colums

Discussion Thread 3
Outbound campaign skips contacts?

Discussion Thread 2
Adding Delay to Outbound Call

Discussion Thread 4
Outbound calls with Anonymous number

Discussion Thread 5
Stuck interactions

Discussion Thread 8
Manage Attempts on Outbound Campaign

Discussion Thread 6
Outbound Call Rule Sets