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  • 1.  System-Generated Colums

    Posted 07-19-2023 13:16

    Hi All,

    When exporting a Contact List GC creates several system-generated columns. Is there a way to format or remove the ones that are not pertinent?

    #Outbound

    #OutboundCampaignLists

    #OutboundCampaigns

    Thanks


    #Outbound

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    Matthew Raleigh
    Thermo Fischer CRG
    Sr. IT COMM Eng.
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  • 2.  RE: System-Generated Colums

    Posted 08-01-2023 04:44

    No, that is the what the export is for so you can see what happened to each contact when it was dialed.  What other reason would you want to export the list without these fields?  If you don't want to see them, create a lookup table in Excel to reference a secondary tab and then paste the export into that tab. 



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    Robert Wakefield-Carl
    ttec Digital
    Sr. Director - Innovation Architects
    Robert.WC@ttecdigital.com
    https://www.ttecDigital.com
    https://RobertWC.Blogspot.com
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