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7 results found for "tags:"Queues""
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5
Genesys Cloud Dialpad search doesn't show queues results, only other objects
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Telephony
Shahar Leonard
Added 12-10-2023
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3
Priority on queues without using Architect
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Tobias Zackrisson
Added 12-19-2017
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Contact center management
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4
Anyone else missing the option to see the Queues of an agent under "People" view. Now you must go to Queues to add/delete an agent. When adding a new agent more clicks / steps to make.
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Contact center management
New Agent
Queues
Rogier Bosch
Added 11-10-2017
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4
add wrap-up codes to queue search function
Genesys Cloud
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Henrik Gabrielsen
Added 10-03-2017
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Genesys Cloud
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5
Assign queues to an agent
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Assign
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Genesys Cloud
Contact center ...
Jeroen Van der Sandt
Added 09-21-2017
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training.mypurecloud.com
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Contact center management
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Queues
Shanti Lall
Added 06-29-2017
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6
Architect vs Queue precedence.
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Scott Bub
Added 04-05-2017
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