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20 results found for "tags:"Scripter""

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Library Entry
Additional screen pop options in CX Cloud from Genesys and Salesforce

In this video, @Santosh Bhandari discusses a new feature "Additional screen pop options in CX Cloud from Genesys and Salesforce" Administrators can now set up Salesforce objects to appear as additional subtabs alongside the voice call record page in CX Cloud from Genesys and Salesforce....

1 Comment - no search term matches found in comments.

Guru Prasadh Jeevan Rao

Added 10 days ago

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Genesys Cloud Topics API/Integrations Community Videos ... Digital Channels User Created FeatureReview Salesforce TAMStudios PureConnect Scripter

Discussion Thread 8
Agent Transfer Behavior

PureConnect queue screen pop Scripter Genesys Cloud Topics Routing (ACD/IVR) Unsure/Other User Created transfers

Matthew Rauenzahn

Added 08-15-2022

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PureConnect queue screen pop Scripter Genesys Cloud Topics Routing (ACD/IVR) Unsure/Other User Created transfers

Discussion Thread 1
Custom Script IS_Action_QueryContactList undefined

PureConnect Interaction Connect Interaction Dialer Scripter User Created pureconnect

Sandeep Singh

Added 06-30-2018

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PureConnect Interaction Connect Interaction Dialer Scripter User Created pureconnect

Discussion Thread 1
Using Interaction Scripter API to retrieve IVR/inbound call attributes - caching?

PureConnect Scripter

Christina Cerimele

Added 03-19-2018

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PureConnect Scripter

Discussion Thread 4
blocking backspace usage

PureConnect dialer Interaction Dialer Scripter

R. Reinold

Added 11-29-2017

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PureConnect dialer Interaction Dialer Scripter

Discussion Thread 4
Confirmation on version of IE Browser that Interaction Scripter .NET and API supports

PureConnect Scripter

Christina Cerimele

Added 09-13-2017

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PureConnect Scripter

Discussion Thread 1
Re-Parsing Meta Tags

PureConnect Scripter

Craig Cochran

Added 06-22-2016

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PureConnect Scripter

Discussion Thread 2
How to dial alternative number after a disconnect using Scripter?

PureConnect dialer Interaction Dialer Scripter

Mike Alhayek

Added 04-18-2016

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PureConnect dialer Interaction Dialer Scripter

Discussion Thread 1
Upgrade your EasyScripter licenses to CallScripter.

PureConnect EasyScripter Scripter upgrade

Ken Tracy

Added 12-21-2015

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PureConnect EasyScripter Scripter upgrade

Discussion Thread 1
get ContactColumn name attribute in custom scripter page

PureConnect dialer Interaction Dialer Scripter

A Contributor

Added 05-26-2015

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PureConnect dialer Interaction Dialer Scripter

Showing 1-10 of 20 results

About Genesys

Genesys empowers more than 8,000 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-Powered Experience Orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experience at scale. As the trusted platform that is born in the cloud, Genesys Cloud helps organizations accelerate growth by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements. Visit www.genesys.com.

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Library Entry Additional screen pop options in CX Cloud from Genesys and Salesforce

Discussion Thread 8 Agent Transfer Behavior

Discussion Thread 1 Custom Script IS_Action_QueryContactList undefined

Discussion Thread 1 Using Interaction Scripter API to retrieve IVR/inbound call attributes - caching?

Discussion Thread 4 blocking backspace usage

Discussion Thread 4 Confirmation on version of IE Browser that Interaction Scripter .NET and API supports

Discussion Thread 1 Re-Parsing Meta Tags

Discussion Thread 2 How to dial alternative number after a disconnect using Scripter?

Discussion Thread 1 Upgrade your EasyScripter licenses to CallScripter.

Discussion Thread 1 get ContactColumn name attribute in custom scripter page

About Genesys

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Library Entry
Additional screen pop options in CX Cloud from Genesys and Salesforce

Discussion Thread 8
Agent Transfer Behavior

Discussion Thread 1
Custom Script IS_Action_QueryContactList undefined

Discussion Thread 1
Using Interaction Scripter API to retrieve IVR/inbound call attributes - caching?

Discussion Thread 4
blocking backspace usage

Discussion Thread 4
Confirmation on version of IE Browser that Interaction Scripter .NET and API supports

Discussion Thread 1
Re-Parsing Meta Tags

Discussion Thread 2
How to dial alternative number after a disconnect using Scripter?

Discussion Thread 1
Upgrade your EasyScripter licenses to CallScripter.

Discussion Thread 1
get ContactColumn name attribute in custom scripter page