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In this video @Santosh Bhandari shows us dynamic time zone settings in workspaces and views. Genesys Cloud now enables users to set time zones at both workspace and view levels. This feature empowers users to create, save, and export identical reports for different time zones. Read more:...
20240415_FeatureReview_CX_Analytics_Dynamic time zone settings in workspaces and views_SB.mp4