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6 results found for "tags:"Wrap-Up Codes""
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Discussion Thread 4
Update Divisions of Wrap-Up Codes in Bulk Via APIs

Soumik Biswas's profile image
Soumik Biswas
Added 01-02-2024
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Discussion Thread 4
Reply on e-mail interaction only contains the reply and does not include the original e-mail send by customer!? Is this a bug or a setting ?

Rogier Bosch's profile image
Rogier Bosch
Added 11-15-2017
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Discussion Thread 3
When I add a new and save a new wrap code in Admin it does not appear when actually wrapping a call. It is visible via Admin but not to users. Any ideas on how to get wrap code to appear?

Kylie Magrath's profile image
Kylie Magrath
Added 11-09-2017
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Discussion Thread 3
We have a request for agents to put a wrap-up code on calls made to their extensions directly and not just on calls received through queues. Anyone knows of ways to make this happen?

Sophie Verrette's profile image
Sophie Verrette
Added 11-06-2017
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Discussion Thread 4
add wrap-up codes to queue search function

Henrik Gabrielsen's profile image
Henrik Gabrielsen
Added 10-03-2017
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Discussion Thread 2
Improved outbound dialing wrap-up code definitions

Priscilla Lynch's profile image
Priscilla Lynch
Added 08-02-2017
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Showing 1-6 of 6 results