Genesys® powers 25 billion of the world’s best customer experiences each year. Our success comes from connecting employee and customer conversations on any channel, every day. Over 10,000 companies in 100+ countries trust our #1 customer experience platform to drive great business outcomes and create lasting relationships. Combining the best of technology and human ingenuity, we build solutions that mirror natural communication and work the way you think. Our industry-leading solutions foster true omnichannel engagement, performing equally well across all channels, on-premise and in the cloud. Experience communication as it should be: fluid, instinctive and profoundly empowering.

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Discussion Thread 4 acd routing and voicemail playback to physical phone

Discussion Thread 1 Capability to receive ACD voicemails via email

Discussion Thread 8 Voicemail notification in email show wrong user

Discussion Thread 4 Unable to set user voicemail message "please leave a message after the tone..."

Discussion Thread 6 Dozens of repeat voicemails

Discussion Thread 1 Workgroup Voicemail Accessible by all Members

Discussion Thread 1 Remote Access User - Playback ANI of voicemail?

Discussion Thread 3 How to disable the VM Box name prompt

Discussion Thread 6 Add Priority to a Voicemail

Discussion Thread 2 Disable Voicemail Capability for Web Chat

About Genesys

Discussion Thread 4
acd routing and voicemail playback to physical phone

Discussion Thread 1
Capability to receive ACD voicemails via email

Discussion Thread 8
Voicemail notification in email show wrong user

Discussion Thread 4
Unable to set user voicemail message "please leave a message after the tone..."

Discussion Thread 6
Dozens of repeat voicemails

Discussion Thread 1
Workgroup Voicemail Accessible by all Members

Discussion Thread 1
Remote Access User - Playback ANI of voicemail?

Discussion Thread 3
How to disable the VM Box name prompt

Discussion Thread 6
Add Priority to a Voicemail

Discussion Thread 2
Disable Voicemail Capability for Web Chat