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Nicole joins the team after 15 years of being a bonafide champion of all things awesome - making videos and diving into delicious meals all over the US while living in cool cities like Chicago, New York, and Atlanta where she has studied and practiced film, acting, and writing. She now lives in North Carolina with her hairless dog Beezel, her cool husband, and equally talented son.Please join me in welcoming Nicole to her new role as the Genesys Community's Video Specialist.I'm looking forward to you all getting to know her and to help with that she'll be announcing some winners of current contests and kicking off a contest of her own next week. So stay tuned! Feel free to say hi and ask any questions that you may have in my Genesys Casual post. Anyone who does will have a second entry for next week's contest.Cheers and welcome,Matt#Ask Me Anything (AMA)------------------------------Matt LawsonGenesys - EmployeesOnline Community Manager------------------------------
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Genesys empowers more than 7,500 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experience at scale. As the trusted, all-in-one platform born in the cloud, Genesys Cloud accelerates growth for organizations by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements.