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When we use the Schedule Callback feature within an Outbound Campaign - Why doesn't the lead information from my script load on the agents screen? All they see is the phone #.
I believe that generally speaking, script information should be available for presentation on a scheduled callback for an outbound campaign. If it seems to be not working as expected, then please open a support case with details about the campaign and script, and the support team can investigate the root cause.
Hi Michael,A long time since you posted this but i have similar issues where by my script just doesnt pop full stop on callbacks. Its only a specific script thats doing this also...you see in the console logs the browser receives the published script, but we get a values.map errorDid you ever get to the bottom of your issues?Thanks
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