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I have a question related to Architect.
Is there a function or another simple way to play each letter spoken individually without using TTS, like ToAudioNumber function for numbers?
For example, on our contact center we need to voice a code like “ASD123” to a customer, so we would like to play “A, S, D, 1, 2, 3”.
I thought of using a Switch Case Action for each letter (Inside a Loop Action). However, this will lead to a switch with over 20 cases, which, I think, becomes unnecessarily complex every time a code is presented….
This is not a new topic. I first posted about this on the Forum, but it was closed automatically because no one replied.
Thank you in advance.
We don't have a function to do that. User prompts and a switch action is the only way.
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