Genesys Cloud - Main

 View Only

Discussion Thread View
Back to discussions
Expand all | Collapse all

Can someone confirm that out of service Edges do receive the automatic software update

  • 1.  Can someone confirm that out of service Edges do receive the automatic software update

    Posted 01-17-2018 13:59

    We just want to make sure that an Edge which is out of service state (but seen from PureCloud) still gets updated when necessary.

    Thanks



  • 2.  RE: Can someone confirm that out of service Edges do receive the automatic software update

    GENESYS
    Posted 01-17-2018 17:04

    Hi, Yes, an Edge will still receive automatic software updates when out of service, as long is it is still online.



  • 3.  RE: Can someone confirm that out of service Edges do receive the automatic software update

    Posted 01-17-2018 17:45

    Thanks for the quick confirmation.

    Have a nice day.



Need Help finding something?

Check out the Genesys Knowledge Network - your all-in-one access point for Genesys resources