Sorry ...more info:

If the Evaluator is not the only Evaluator defined in the Policy, is it re-assigned to one of the others after a certain period of time? Can the Quality Administrator re-assign them manually when it becomes apparent (via the QAdmin dashboard) that they are not going to be completed?

Hello again,

There's no automatic reassignment. However, the Quality Admin can delete the evaluation that's assigned to the non-responsive evaluator, and then assign a new evaluation to a different evaluator:

1. From the Quality admin dashboard, click an evaluator's name to see their list of pending evaluations.
2. Under "Interactions Needing Attention," click the date time of an interaction to open it.
3. On the interaction's page, click the Evaluation tab, and then click Delete at the bottom of the page.

Then, from the same page, you can click the Evaluation Summary tab to assign a new evaluation to a different evaluator: https://help.mypurecloud.com/articles/assign-evaluation/

Hope that helps!