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  • 1.  What happened to the bandwidth calculator? It's not in the resource center anymore.

    Posted 10-12-2017 21:08


  • 2.  RE: What happened to the bandwidth calculator? It's not in the resource center anymore.

    GENESYS
    Posted 10-12-2017 21:42

    Julie:

     

    Unfortunately, the Bandwidth Calculator was found to be frequently reporting erroneous information. As such, we decided to remove it from the Resource Center until such time that we can properly analyze and update its code for today's standards. Our goal is to ensure that it reports accurate results every time.

     

    Thank you in advance for your patience and understanding in this matter.



  • 3.  RE: What happened to the bandwidth calculator? It's not in the resource center anymore.

    Posted 10-12-2017 21:44

    Thanks for the quick reply. What is your recommendation for providing bandwidth information to prospects at this time?

     



  • 4.  RE: What happened to the bandwidth calculator? It's not in the resource center anymore.

    GENESYS
    Posted 10-12-2017 21:53

    At this point in time, I don't have an answer to that question but will see what I can find.

     

    In the meantime, maybe someone else in the Community has a suggestion...



  • 5.  RE: What happened to the bandwidth calculator? It's not in the resource center anymore.

    GENESYS
    Posted 10-18-2017 22:23

    Hi @Julie McNichols? !

     

    Looks like we're back in action:

    https://help.mypurecloud.com/articles/bandwidth-calculator/

     

    Hope all is well,

    Joe



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