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I need to take the PureCloud Core Professional (PCP) certification, can any one has this certification help my with the exam information about time and if i can use help of inin.com, i start training of Genesys but there are alot of videos can't be opened and alot of issues.
Please help ASAP as i plan to take exam next week.
Thanks in advance.
Abdullah, I'm so sorry we did not get to your question in time for your exam. I will still track down someone to answer, just in case you're still in need of some help.
Thanks for reaching out!
A representative from Genesys will be contacting you regarding this inquiry. You can also email firstname.lastname@example.org in the future if you have other questions regarding certification courses and materials.
I take the exam last Sunday and Passed.
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Genesys empowers more than 7,500 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experience at scale. As the trusted, all-in-one platform born in the cloud, Genesys Cloud accelerates growth for organizations by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements.