I need to take the PureCloud Core Professional (PCP) certification, can any one has this certification help my with the exam information about time and if i can use help of inin.com, i start training of Genesys but there are alot of videos can't be opened and alot of issues.

Please help ASAP as i plan to take exam next week.

Thanks in advance.

Abdullah, I'm so sorry we did not get to your question in time for your exam. I will still track down someone to answer, just in case you're still in need of some help.

Thanks for reaching out!

Hi, Abdullah,

A representative from Genesys will be contacting you regarding this inquiry. You can also email education@genesys.com in the future if you have other questions regarding certification courses and materials.

Thanks,

Ashley

Thanks All

I take the exam last Sunday and Passed.