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We'd like to request 'Schedule Callback' to allow scheduling out more than 14 days. We have some enrollments where a contact would like to sign up after a visit with a physician appointment which is farther out than two weeks.
Hello Travis, the Schedule Callback limit recently changed to 30 days instead of 14. The following Resource Center articles refer to the new limit: https://help.mypurecloud.com/articles/schedule-callbacks-during-a-current-interaction/ and https://help.mypurecloud.com/articles/schedule-a-callback-in-a-script/.
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