On our organization we will be using the REST API to reproduce some of the PureCloud functionalities on the organization's Unified Front End. Since both front-end and PureCloud will integrate with an Active Directory, the intermediary step shown in the authorization tuturials does not apply. Is there a way to bypass this login screen whe using code grant or implicit grant autentication methods?

Thank u.

Regards,

Daniel

In order to get proper assistance on this topic, please post the question on developer.mypurecloud.com. 

Hi George,

Thank u for ur answers. I will post this question in the developer forum.

Regarding ur comment on Client Auth, I've got the impression that when reproducing typical agent functionalities, like call management for instance, on our own applications the user based authentication would be more suitable because I would be making REST requests to, for instance, "get calls from my queue" instead of "get calls from user x queue". Am I thinking the wrong way?

Thank u.

Regards,

Daniel

You are thinking correctly regarding Client Auth - it is not meant for a User Interface tied to a specific user.