Genesys Cloud CX

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  • 1.  VPN tunnel between PureCloud and Organization's INFRA

    Posted 05-22-2017 09:29

    Regarding the communication between PureCloud and the organization's backend systems (Bridge) e and on the other way around (REST API), which security mechanisms are available? HTTPS only? Is it possible to create a VPN tunnel?

     

    Thank u.

     

    Regards,

    Daniel Grosso



  • 2.  RE: VPN tunnel between PureCloud and Organization's INFRA
    Best Answer

    GENESYS
    Posted 05-22-2017 17:38

    Communications are secured by HTTPS and TLS (where appropriate). VPN tunnel is not an option.