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  • 1.  Which Single Sign On providers work with PureCloud?

    GENESYS
    Posted 11-30-2016 16:02


  • 2.  RE: Which Single Sign On providers work with PureCloud?

    GENESYS
    Posted 11-30-2016 17:08

    Hi Clay.  Looks like this is the list:

    • Microsoft Active Directory Federation Services (ADFS)
    • Microsoft Azure Active Directory (AD) Premium Edition
    • Okta
    • OneLogin
    • Salesforce

     

    I got this from this Resource Center article - https://help.mypurecloud.com/articles/about-single-sign-on-sso/



  • 3.  RE: Which Single Sign On providers work with PureCloud?

    GENESYS
    Posted 11-30-2016 17:46

    Perfect. Thanks!



  • 4.  RE: Which Single Sign On providers work with PureCloud?

    Posted 11-09-2017 20:25

    Is it possible to mix Identity Providers? For example, half the users authenticate with ADFS, the other half use OneLogin?



  • 5.  RE: Which Single Sign On providers work with PureCloud?

    GENESYS
    Posted 11-09-2017 20:44

    Hi @Lehel Gyeresi? ,

     

    I asked around, and yes, it is possible to mix identity providers. However, all users would see both options. There isn't a way to direct some users to one and others elsewhere because at that point in the process we still don't know who the user is.

     

    I hope that helps.

     

    Thank you,

    Clay



  • 6.  RE: Which Single Sign On providers work with PureCloud?

    Posted 11-14-2017 16:10

    If it helps we have been using with Okta for about 6 months and it works fine. You need to select your region, enter your org name and then an icon for the IDP appears on the login page.?



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