Good day all,
How I understand API calls is, any cll into the Cloud API is an API call and subject to FUP etc.
But if I am making a call to an External customer DB to check/pull CLI, customer info, would this action count as an API call and count towards total API calls FUP and possibly be billed?
#API#GenesysCloudThanks.
#Integrations#PlatformAdministration#Unsure/Other------------------------------
Dewald Smit
Bytes Systems Integration, a Division of Altron (TMT)
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