Genesys Cloud CX

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  • 1.  Polycom VVX D230

    Posted 02-11-2021 17:05
    Traditionally we used to use VVX D60 phones for mobility purposes in our retails locations; however, the D60 model discontinued, and they replaced it with VVX D230. I believe its a better phone, however, there's no auto provisioning for this phone in Genesys cloud. What can I do to make this work? We are planning to deploy 100s of these phones.
    #SIP/VolP
    #Telephony

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    Aziz Katawazai
    The RealReal Inc
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  • 2.  RE: Polycom VVX D230

    Posted 06-29-2021 20:17
    Hi Aziz,

    Did you end up getting these connected as we are looking to do the same?

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    Lachlan Roberts
    Straticom
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  • 3.  RE: Polycom VVX D230

    Posted 06-29-2021 21:47
    Unfortunately it didn't work, I believe it's still not supported by Genesys cloud.

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    Aziz Katawazai
    The RealReal Inc
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