Hi 

I have mobile phone 1 and mobile phone 2 in my contact list, how to make rule to combine this condition 
1. When mobile phone 1 success to call not dial mobile phone 2
2. When mobile phone 1 success but need to schedule callback ,and not call mobile phone 2 during the mobile phone 1 is still schedule callback

Please advise

#Outbound

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Husein Nasution
PT Halik Selindo Alpha
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Hi Husein,

Two Pro Services Principal Consultants, or also known as our very own "Above Average Joes," were on the Q&A Show this week and tackled some community questions ranging the gamut of topics including, but yours was one of them! Check out the minute markers below and hope you enjoy the episode:

2:38 - In- Queue Email Flow Triggers
9:20 - Searching Outbound Email Interactions
15:25 - Tagging Callback Interactions
19:39 - Busy Fax Signal
26:21 - Dialogflow Delays
29:53 - Recall Attempts
33:13 - Call Recording Policy
39:22 - Schedule Callbacks
42:40 - Custom Contactable Time Sets

We also highlight a new website revamp that, if you leave your valuable feedback, could score you a prize from our amazing Prize Wall! 


Cheers,

Matt

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Matt Lawson
Genesys - Employees
Online Community Manager
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Original Message:
Sent: 11-09-2021 09:42
From: Husein Nasution
Subject: Schedule Call Back and not call other numbers

Hi

I have mobile phone 1 and mobile phone 2 in my contact list, how to make rule to combine this condition
1. When mobile phone 1 success to call not dial mobile phone 2
2. When mobile phone 1 success but need to schedule callback ,and not call mobile phone 2 during the mobile phone 1 is still schedule callback

Please advise

#Outbound

------------------------------
Husein Nasution
PT Halik Selindo Alpha
------------------------------